Privacy Policy

Overview

This policy explains what Align Labs (“Align”, “we”, “us”) collects when you use the Align platform — as a contributor or a visitor — and how we use, share, and protect that information.

Information we collect

• Account details — your name, email address, password, and profile information you provide.
• Qualification data — your areas of expertise, languages, assessment results, and work history.
• Work product — task submissions, review decisions, time-tracking records, and quality scores.
• Payment details — your payout method and transaction records, processed by our payment providers.
• Usage data — device, browser, and interaction logs used to secure and improve the platform.

How we use your information

We do not sell your personal information.

• Match you with projects suited to your qualifications.
• Review task quality, compute quality scores, and process payments.
• Operate, secure, and improve the platform.
• Send service communications — task updates, payment notices, and policy changes.

How we share information

• Project customers see work product and quality metrics under a contributor ID — never your direct contact details.
• Service providers that host, process payments, or provide analytics for us, each bound by confidentiality obligations.
• Authorities, when required by law or to protect the rights and safety of Align and its users.

Cookies

We use essential cookies for authentication and security, and optional analytics cookies to understand how the product is used. You can control cookies through your browser settings.

Data retention

We keep your information for as long as your account is active and as needed afterwards to resolve disputes, enforce agreements, and meet legal obligations. You can request deletion of your account and personal data at any time.

Security

We protect data with encryption in transit and at rest, strict access controls, and audit logging. No method of transmission or storage is perfectly secure, but we work continuously to protect your information.

Your rights

You can access, correct, export, or delete your personal information from your profile settings or by contacting us. Depending on your region — including the EEA, the UK, and California — additional privacy rights may apply.

International transfers

We process data in the United States. Where data moves across borders, we rely on appropriate safeguards such as standard contractual clauses.

Children

Align is not directed to anyone under 18, and we do not knowingly collect personal information from minors.

Changes to this policy

We may update this policy from time to time. We will announce material changes by email and update the date at the top of this page.